HR
Hein R

1 reviews | Active since Mar 2013

15 Nov 2016, 16:15

Installation absolutely a nightmare

<p>Got a call yesterday saying that vumatel will install 11:30 the next day. Took the day off... vumatel arrived at 7:40 in the morning to do my install, at 9 am it was doen they said it only needs to be spliced and the guy is on his way and said they just down the road staring the other installs. 11:30 no news, called the vumatel offices (absolutely useless phone system they have) when i finally got through to some one they said 13:00 they will be back. 15:00 no one came back and again im struggeling to get through to some one on that useseless phone system. Vumatel you cant let your paying customers sit around the whole day for a simple install</p>

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Replies (1)
Vumatel
Vumatel's reply16 Nov 2016, 09:08
Official

Good day,

We apologise for any inconvenience caused and understand your frustration. Please, could you email us your address & contact details to *** so that we can investigate this issue?

Kind Regards

The VUMA Team

Best regards,