*****ING MONEY FROM MY ACCOUNTANT!!!!

Item: Vumatel
Rating: 1
Author: ELEANOR N

I called Vumatel on Friday 28th of June. I spoke to Keshaun, who I asked if they could please re I state my Fibre line to a different address. KeShaun advised me that Vumel don't do the prepaid fiber anymore, which he have read me the notice the staff received. He canceled my services because I am unable tore apply for the service. I Payed upfront meaning I don't owe Vumatel which Ke Shaun confirmed..Vumatel deducted money from my account, I called the man's now its a different story, I spoke to Brendon now.Please reimburse my money back that you took from my account.

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Replies (3)

ELEANOR N's updateReviewer Update

02 Jul 2024, 08:37

Good day, ihave send proof of payment

ELEANOR N's update02 Jul 2024, 08:37

Reviewer Update

Good day, ihave send proof of payment

ELEANOR N's updateReviewer Update

03 Jul 2024, 10:38

I dont understand this reply, Your agent said that Vuma can't renew my service and canceled the service...I asked to REFUND my money please, like I said I will find another service provider..I told 3 different people the same thing...Please Refund my money, I did not give permission for Vumatel to deduct the money..Your agent canceled the service last week Friday already,why did you deduct my money on Monday. Who gave you permission to do it.

ELEANOR N's update03 Jul 2024, 10:38

Reviewer Update

ELEANOR N's updateReviewer Update

03 Jul 2024, 10:40

[07/01, 15:11] Mmeli VUMA TEL M: Mmeli here
[07/01, 15:11] Eleanor: Good day Mmeli
[07/01, 15:12] Mmeli VUMA TEL M: I am from Vumatel
[07/01, 15:12] Eleanor: Thank you for your assistance and for coming back to me
[07/01, 15:14] Mmeli VUMA TEL M: ***1

I even received a ticket number on Monday, still nothing has been done...
Refund me please.

ELEANOR N's update03 Jul 2024, 10:40

Reviewer Update