Incorrect Installation and bad service

<p>Vumatel were chosen to Install Fibre in my complex. Once the installation was completed Vumatel informed us that we could select a service provider to complete the installation. We contacted the service provider to come and do the final installation. We were informed that the fibreconnection box was installed in the wrong position by Vumatel. We reported this to Vumatel. Over the next 4 months, we had several technicians at the complex to complete the installation and not to move the box. After several arguments with the technical and sales department we finally got hold of the technical manager who arranged for a technician to run a fibre cable on top of my neighbours wall into my house. The connection point was also installed that day. We have now received an account from Vumatel for R1710.00 for the fibre cable that they had to install due to the box being installed in the wrong place.</p>