RM
Ronald M
1 reviews | Active since Dec 2017
29 Mar 2021, 17:04
Incorrect capture of address delaying installation
Pre-ordered Fibre in Sunford Phoenix on the 2nd of March, and the address captured on the system was incorrect. On many occasions I got calls for scheduling installation at the incorrect address and each time I requested for the address to be rectified, and it's still not corrected.
Helpful (0)
Replies (5)0
Replies (5)
Vumatel's replyOfficial
31 Mar 2021, 11:05Good day Ronald
Thanks for making contact with us.
As per our telephone conversation, we have sent your order to Sales to correct the address and we will revert back.
Kind regards
The Vuma Team
Thanks for making contact with us.
As per our telephone conversation, we have sent your order to Sales to correct the address and we will revert back.
Kind regards
The Vuma Team
Vumatel's reply31 Mar 2021, 11:05
Official
Good day Ronald
Thanks for making contact with us.
As per our telephone conversation, we have sent your order to Sales to correct the address and we will revert back.
Kind regards
The Vuma Team
Thanks for making contact with us.
As per our telephone conversation, we have sent your order to Sales to correct the address and we will revert back.
Kind regards
The Vuma Team
RM
Ronald M's updateReviewer Update
04 Apr 2021, 00:04Thanks for the reply. Still awaiting contact from the Sales team.
Kind regards
Ronald Mariah
Kind regards
Ronald Mariah
RM
Ronald M's update04 Apr 2021, 00:04
Reviewer Update
Thanks for the reply. Still awaiting contact from the Sales team.
Kind regards
Ronald Mariah
Kind regards
Ronald Mariah
RM
Ronald M's updateReviewer Update
23 Apr 2021, 21:45Still no contact from Sales. It's been 20 days now. Not happy with this level of service.
RM
Ronald M's update23 Apr 2021, 21:45
Reviewer Update
Still no contact from Sales. It's been 20 days now. Not happy with this level of service.
RM
Ronald M's updateReviewer Update
10 Jun 2021, 16:23Still no contact from Sales.
RM
Ronald M's update10 Jun 2021, 16:23
Reviewer Update
Still no contact from Sales.
RM
Ronald M's updateReviewer Update
18 Aug 2021, 01:23This has been going on now for 5 months. Still no contact by Sales or any communication regarding the installation??
RM
Ronald M's update18 Aug 2021, 01:23
Reviewer Update
This has been going on now for 5 months. Still no contact by Sales or any communication regarding the installation??