incomplete installation after monies been paid

So yall got a venture with Webafrica right, yall came to install last week Thursday at my place but up till toiday no activation and the installation is incomplete, I paid my money but now no urgency. 5 days and the installation is not complete, this is a month to month business right we now into the 4 day of the new month so what what now

yes i am furious

I want answeres and webafrica will get the same negative feedback