ZD
Zainab D

1 reviews | Active since Jun 2020

09 Dec 2020, 10:46

***********

3 weeks ago vumatel came wanting to install my fibre, they couldn't because the piping is 2 small, they will need to come back to install a new pipe. Last week they came again after I asked them do they have all the piping they need, the girl that did the booking with me said everything is sorted, yet when they came out yet again I was told the piping is too small they cant install. It is now 4 days later and I had to call my service provider to ask what is going on with my installation as no one gets back to me. If vumatel does not sort my line out by Friday , I am cancelling and I want a refund. I am now sitting without internet because I cancelled my broadband to install my fibre Please call me on ***

0
Replies (1)
Vumatel
Vumatel's reply10 Dec 2020, 08:26
Official
Good Morning Zainab

We trust that you are well 

We tried to contact you this morning and unfortunately we could not get through to you. Kindly email us on *** in order for us to assist. 

Kind Regards 
The Vuma Team