Incompetence!

I paid in February for WiFi, after so many months they finally installed the fibre last week Wednesday then they discovered that "my port" is not activated and I was told that they will send someone else to activate it on the very same day...but no one came, I've been calling and texting and I'm not getting assistance and it's Monday now, am I going to wait another 5 months just for them to activate the WiFi?!

These people are so ***********, I regret ever getting involved with them! And yes I asked for a refund but I was told soooo many stories!