NB
Nosihle B
1 reviews | Active since Sept 2019
18 Nov 2024, 10:34
I’m just tired of fighting
Worst service ever, I haven’t been connected from last week Friday and all I’m getting is that a technician will be dispatched not even confirming when. I’ve sent numerous emails with no straight response. WhatsApp is even the worst, was told I’d speak to an agent (human) and was only transferred to one today not even confirming as to when I can expect to get connection again. My neighbours have connection . You’re making it seem as if I never pay for the service. I DEMAND A DISCOUNT ON MY NEXT PREMIUM FOR THE INCONVENIENCE YOU HAVE CAUSED ME !!!!
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Nosihle B's updateReviewer Update
20 Nov 2024, 20:31I logged a complaint on Sat and only got response on Mon was advised techno would be dispatched within 72 hrs, 72hrs has already passed and I still haven’t been assisted!!!! We’re heading to a full week of no connection yet I pay my premium in full . THIS IS *******!!! PATHETIC SERVICE!!!
NB
Nosihle B's update20 Nov 2024, 20:31
Reviewer Update
I logged a complaint on Sat and only got response on Mon was advised techno would be dispatched within 72 hrs, 72hrs has already passed and I still haven’t been assisted!!!! We’re heading to a full week of no connection yet I pay my premium in full . THIS IS *******!!! PATHETIC SERVICE!!!