IGNORES ALL COMMUNICATION!!!

Absolutely horrible service. After sending numerous emails, I get a reply. Then replying to that email I received another reply. But that was the last reply. I've sent numerous emails after that and just a flat out ignore from all cc'd in the email including some in management positions.

I have fibre in my area, however, because I stay in a complex the complex is not active. Trying to find out what the reason is I got the information that the landlord has not given permission due to the fact that the landlord does not answer the phone. Trying to get information from Vumatel asking what they need from the landlord, what steps need to be taken, and how I can officially get fibre in our complex is the biggest struggle as I get ignored from Vumatel.

Its not only me in the complex that wants fibre. I have 2 other people that I know of waiting for a response as to when they can sign up for fibre.

Vumatel is absolutely pathetic with their response to replying. I can only imagine what their internet service would be like. Probably just as bad. (Waiting for a movie to finish buffering with the same amount of time it takes for them to reply!)

Trying to give them a call is hopeless as they never answer. And if they do, they tell me that they will get back to me but never do.

Been waiting since August for a response.

Horrible!!!

Can I get a response?!?