EH
Elreze H

1 reviews | Active since Mar 2025

29 Apr 2025, 18:45

IDIOTS

Second month in a row where I am unable to make payments. I called them 10 times today and not one consultant could assist me in making a payment. All the links I was sent does not work and they don't care because they not the ones without internet,I am!!! One told me she was going to call me back at 13:30 and she has not up until now!!! I just want to cancel I am so sick of this fibre service. Nobody has anything good to say about them

0
Replies (2)
EH
Elreze H's update30 Apr 2025, 09:55
Reviewer Update
Vodacom redirects me ,vumatel redirects me.
LIKE I SAID,NOBODY IS ABLE TO HELP ME!!!!
ALL I WANT TO DO NOW IS CANCEL AND GET ANOTHER SERVICE THAT IS NOT PATHETIC
CAN YOU PLEASE PUT THAT REQUEST THROUGH FOR ME
Vumatel
Vumatel's reply30 Apr 2025, 11:20
Official
Good day Elreze 

Kindly note that as an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.

Kind Regards
The Vuma Team