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TL
Thabang L

1 reviews | Active since Jul 2024

19 Jul 2024, 11:16

I write this review with the hard broken

I write this review with the hard broken. From the service I have received from vumatel and home connect. It funny how when they wanted us to join or take on the services the send people into our houses to recruit us, but now when they have to send tech people to come and fix the dervice that not working they is nobody to help you. It been three full weeks I have been calling wasting my money again to call them and sending emails. Till today I have not been helped it seems I can't get help from them.. So the best solution is for me to leave them and find other services providers that will service me and my need after it my money that I am paying with here.. I would like the Vuma people to come take the want belong to them and give me back my money for this month since the system did not even work one day..

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Replies (5)
TL
Thabang L's update19 Jul 2024, 14:50
Reviewer Update
You have been saying that the pass three weeks.. You are not helping me at all.. And it seem I am not the only one in community having the problem.. My Wi-Fi has not been working since three weeks ago. So you guys need to send a technician to come and fix it cause it works on home connect the problem is with you device that not picking up single from outside.. I have been saying this for three weeks..
TL
Thabang L's update19 Jul 2024, 16:53
Reviewer Update
#***[42F***A]
Sn ***E95A95
isp is home connect.


This the last time I am dealing with you guys.
If this is not fixed by Monday I want my money back and you can come take your device so I can get other service providers that will service me. After it is my money that I am paying right.


TL
Thabang L's update20 Jul 2024, 13:54
Reviewer Update
This is ticket number ***1
TL
Thabang L's update20 Jul 2024, 13:59
Reviewer Update
It three weeks now trying to get help and no help. Instead the tell us they will call back to never calling back.. I have spend more money calling you guys then the money I paid on my Wi-Fi my bill is over a R1000 just trying to get help for same I paid for. Am I asking to much
TL
Thabang L's update23 Jul 2024, 16:44
Reviewer Update
No it not solved I cancel my services with you guys. I moved on to other service providers that. It was clear you guys did care so after all it my money do I will take it elsewhere..