I would refers or recommend anybody to go for Vumatel

It's been 8months since Vumatel installed fibre(wifi) at my parents house, I reported the matter whereby the guys who were installing came and installed but after they left the pair of Adidas sneakers was missing. I was promised that the matter will be investigated and be resolved. Till to-date nothing has happened instead they write a private reply which I cannot open and after that they keep quiet. Nowvit looks like Vumatel are promoting this thing and protecting their employees