MJ
Mark J

1 reviews | Active since Mar 2023

01 Nov 2023, 17:07

I was wrong!

A few months ago I had repetitive problems with my fibre line. Vumatel kept coming out to repair the line, but a day or two later, we the fault was back. One of their technicians - after I hauled him over the coals - very patiently advised me to purchase a UPS to power the fibre box and router. In his opinion, the continuous load shedding had caused a fault on the fibre box and he had to replace it. He was dead right in his diagnosis and the solutio that he suggested is still working a charm. Thanks Vumatel and sorry about the previous bad review. It was unfounded.

0
Replies (1)
Vumatel
Vumatel's reply02 Nov 2023, 09:44
Official
Good morning Mark 

Thank you very much for the rating and wonderful review. 

Kind Regards 
The Vuma Team