NM
Nosipho M
1 reviews | Active since Jan 2026
09 Jan 2026, 08:49
I want my money back I'm waiting since then
I was helped by BONGANI MAARMAN online assistant to join Vumatel he said I must pay R650 subscription fee I did after he said I must pay R350 installation fee which he doesn't say anything about it before I payed it at one of their partner stores pep, they say supposed I pay with Kazang so I want refund so that I can pay with Kazang they don't refund me I lost all my money R650 and R350=R1000
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Replies (4)NM
Nosipho M's updateReviewer Update
09 Jan 2026, 13:15Can someone help me to get my money from Vumatel the R650 subscription fee and R350 installation fee of which I didn't get anything from them they just took my R1000 and my kids need stationary while they eat my money please 🙏 help
NM
Nosipho M's update09 Jan 2026, 13:15
Reviewer Update
Can someone help me to get my money from Vumatel the R650 subscription fee and R350 installation fee of which I didn't get anything from them they just took my R1000 and my kids need stationary while they eat my money please 🙏 help
Vumatel's replyOfficial
12 Jan 2026, 12:28Good day Nosipho
We hope that you are well.
We hope that you are well.
We've observed a rise in ********** activities targeting Vuma Reach customers recently.
Please remember: we will NEVER ask you to make CASH or EFT payments to any bank account.
To ensure your payments are secure, always use the following official channels:
- Pay online using the monthly prepaid payment link or through our secure online portal (EasyPay or Payfast).
- Only make card or cash payments at selected stores using your EasyPay Reference Number.
- Visit Kazang outlets to make card or cash payments with your EasyPay Reference Number.
If you're unsure about the authenticity of a payment request, please contact your Internet Service Provider (ISP) directly for confirmation. You can also forward us the details to help verify the validity of the request.
Furthermore, Vumatel does not have any official WhatsApp channel at this time.
Your security is important—stay alert and protected!
If you’ve unfortunately been affected by a ****, we are deeply sorry this happened.
Please report the incident by opening a case with the SAPS and submitting the ********** account details to the relevant bank.
Kind Regards
The Vuma Team
Vumatel's reply12 Jan 2026, 12:28
Official
Good day Nosipho
We hope that you are well.
We hope that you are well.
We've observed a rise in ********** activities targeting Vuma Reach customers recently.
Please remember: we will NEVER ask you to make CASH or EFT payments to any bank account.
To ensure your payments are secure, always use the following official channels:
- Pay online using the monthly prepaid payment link or through our secure online portal (EasyPay or Payfast).
- Only make card or cash payments at selected stores using your EasyPay Reference Number.
- Visit Kazang outlets to make card or cash payments with your EasyPay Reference Number.
If you're unsure about the authenticity of a payment request, please contact your Internet Service Provider (ISP) directly for confirmation. You can also forward us the details to help verify the validity of the request.
Furthermore, Vumatel does not have any official WhatsApp channel at this time.
Your security is important—stay alert and protected!
If you’ve unfortunately been affected by a ****, we are deeply sorry this happened.
Please report the incident by opening a case with the SAPS and submitting the ********** account details to the relevant bank.
Kind Regards
The Vuma Team
NM
Nosipho M's updateReviewer Update
12 Jan 2026, 19:20No one ****med me its your company Vumatel I'm not going to Open any case instead I will spread you ***** every where so they you will loose clients .if you are willing or want to help me to get my money back you can .I have two reciepts I payed R650 subscription fee at Pep and R350 installation fee with the reference number you gave me at Pep one of uour partner stores in Westonaria on monday. I was helped by BONGANI MAARMAN
NM
Nosipho M's update12 Jan 2026, 19:20
Reviewer Update
No one ****med me its your company Vumatel I'm not going to Open any case instead I will spread you ***** every where so they you will loose clients .if you are willing or want to help me to get my money back you can .I have two reciepts I payed R650 subscription fee at Pep and R350 installation fee with the reference number you gave me at Pep one of uour partner stores in Westonaria on monday. I was helped by BONGANI MAARMAN
NM
Nosipho M's updateReviewer Update
12 Jan 2026, 19:21You are a big **** Vumatel I'm going to spread the word at Instagram, Facebook , TikTok and everywhere
NM
Nosipho M's update12 Jan 2026, 19:21
Reviewer Update
You are a big **** Vumatel I'm going to spread the word at Instagram, Facebook , TikTok and everywhere