ZM
Zizipho M
1 reviews | Active since Feb 2024
13 Feb 2024, 13:08
I WANT MY MONEY BACK
I paid R400 last week Tuesday, 6th February 2024 and yet it has not worked. I did not receive any new password or any other communication besides an sms sent to me saying they are trying to connect me. The LSO turned red and this is totally unacceptable as I paid full amount for a service that I have not received nor used. I will resolutely look for another network provider. Your clients should be high priority and make sure their concerns are behind attended to.
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Replies (2)ZM
Zizipho M's updateReviewer Update
13 Feb 2024, 18:21Who knows how long that will take as we are in the middle of the month. Come month end you guys will deduct money from my account not considering I have not used the Fibre. I want to part ways with Vumatel. Just cancel everything on my name and give me back my money so that I will pay it where I will get the services I require. I am done with Vumatel.
ZM
Zizipho M's update13 Feb 2024, 18:21
Reviewer Update
Who knows how long that will take as we are in the middle of the month. Come month end you guys will deduct money from my account not considering I have not used the Fibre. I want to part ways with Vumatel. Just cancel everything on my name and give me back my money so that I will pay it where I will get the services I require. I am done with Vumatel.
ZM
Zizipho M's updateReviewer Update
14 Feb 2024, 14:11So basically what are you telling me? You guys are so unproffessional. I have never dealt with this kind of madness. Just cancel my order and give me back my money. I do not want the Vumatel Wifi anymore.
ZM
Zizipho M's update14 Feb 2024, 14:11
Reviewer Update
So basically what are you telling me? You guys are so unproffessional. I have never dealt with this kind of madness. Just cancel my order and give me back my money. I do not want the Vumatel Wifi anymore.