DP
Dilshaad P

1 reviews | Active since Apr 2024

09 Sept 2024, 08:54

I WANT MY MONEY BACK

I am extremely disappointed with the service I have received from Vuma/Supersonic. Despite paying upfront for my service, I have yet to receive any of the promised benefits. I have made numerous calls and sent multiple texts, all of which have gone unanswered. A technician was scheduled to visit, but no one showed up, and I was left without any explanation.

The lack of communication and follow-through is unacceptable. I expect immediate action and an update on my situation. If this issue is not resolved promptly, I will be escalating it further and sharing my experience on other social media platforms.

I hope this review serves as a warning to others considering their services and prompts Vuma/Supersonic to address their customer service shortcomings

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Replies (1)
DP
Dilshaad P's update09 Sept 2024, 15:14
Reviewer Update
What nonsense is this u guys took my money so sort it out my address is 17 Pandora street old woodlands Mitchells Plain 7785 my neighbors have access pipes