I WANT A REFUND AND TO CANCEL FOR GOOD ,YALL LOST ANOTHER CUSTOMER.

I wouldn't even give a star if they was an option. I have been out of service for my fibre since last week Monday its been over 10 days, my neighbor uses the same fibre but hers is working, that's not the worst part as the cx agents tell a bogus reason and say they cannot come to fix the issue at my house. I WANT A REFUND AND TO CANCEL FOR GOOD ,YALL LOST ANOTHER CUSTOMER.