I should have stayed with Telkom!!!

<p>I am absolutely appalled by the lack of competency at Vumatel. I ordered my line to be connected in Parkhurst which was completed on the 1st June. Since then I have had NO CONNECTIVITY!!!!! In the past three and a half weeks I have had several technicians come through to the property (probably about twice a week) to investigate the problem. They almost always seem to get it resolved....then 2 days later it stops working????!!!</p> <p> </p> <p>I have been charged a ridiculous conneciton fee of R1700, over and above a further R3000 cost for router and connection by a service provider.....R5000 for NOTHING!!!!!! I have had a Telkom ADSL line for the past 6 years that I have lived here and I have never had any issues with the connectivity.....what a shocker!</p> <p> </p> <p>When a customer actually rates TELKOM as a better service you know your company has problems.</p> <p> </p> <p>EXCELLENT CUSTOMER SERVICE.....ATROCIOUS PRODUCT!!!!!!!</p>