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Alex T

1 reviews | Active since Aug 2020

24 Jan 2024, 01:41

I initially complaint on this platform about the poor level of service that I have been subjected to by Vumatel, The company received my complaint and rep**** on the 16th of January 2024 and further made a promise to have the installation department to c

I initially complaint on this platform about the poor level of service that I have been subjected to by Vumatel, The company received my complaint and rep**** on the 16th of January 2024 and further made a promise to have the installation department to contact me and make the necessary arrangements. To this day, I still have not received a call nor being assisted with the installation issue, this issue has been dragging since last year December, and calling their offices its such a headache. The level of service by Vumatel is absolutely disgusting and pathetic, no respect for their clients whatsoever, you really need to pull up your socks honestly.

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Replies (1)
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Alex T's update29 Jan 2024, 08:52
Reviewer Update
Hi there, everytime you reply to my concerns it's always a different story, I can no longer continue with this hide and seek game of yours, therefore, can you please cancel my contract, and refund me so that I can sign up with more reliable organizations please.

Regards