AJ
Andre J

1 reviews | Active since Jan 2013

12 May 2018, 15:19

I Hope Tuesday you Vuma tech,support will get me up and running,but i know you not gonna make it do it for me.

I want to see Tuesday 15 May 2018 in the morning if Vumatel support can sort out the fibre problem from the street pole into our complex to my apartment.First of all i am not sure if they will even come in the morning, vuma got there own time and stories and lies. I battle 3 weeks now with Vuma to get service and sorted out my fibre. I will be at home untill 13h00 on Tuesdayi know i waist my own time Vumatel will not fixed my problem i am sure of that and i presume in the future they won't solve the prob from the street pole They try to do something on the street pole they dont even work a half hour then they left now they come tuesday back for another lie If i am not sorted by Tuesday at 13h00 before i must go they must take there ONT out with there cable and then they have to tell my isp who is ready to activate me how they Vuma **** to me cant fix my ONT green light to be stable.

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Replies (1)
AJ
Andre J's update14 May 2018, 17:23
Reviewer Update
Just as I told in my complain Vumatel won't attend to my problem tomorrow(Tuesday). As I said i will waist my own time half a day down the drain, now all of a sudden if i understood right my ONT and the greenlight will be stable and live Wednesday at 4am so i don't know if the Vuma Support will start working on the Sreet Pole this time of the morning,but let us see if my ONT will be live Wednesday at 4am What a joke Vuma managers can't face speak to clients other people under them must do it and get it.Very bad