I honestly want nothing to do with them, i have lost out so much money on data in this 2 days and they will not refund me.

I have never been so angry and frustrated. Vumatel deducts money from my account every month on the 21st. They deducted in November the 21st however I have not had any connection for 2 days. My router is flicking red, contacted them and they confirmed to have received the money and my account was supposed to be connected. I work using their service and if this is how they treat their customers then I cannot deal. spoke to Lungile Twala via email today and there is no connection. I don't get it every household around my community have wifi connection, they are treating me like I did not pay.