iC
ivana C

1 reviews | Active since Feb 2023

22 Feb 2023, 10:40

I BEEN IGNORED

THIS PEOPLE ARE PLAYING WITH ME FOR 2 WEEKS CAN'T COME TO FIX MY INTERNET !!!! I BEEN **** AND PROMISED THAT THEY WILL COME!! THEY SEND ME SMS THAT THEY WILL COME ON MONDAY 20.02.2023 I TOKE DAY OFF FROM WORK AND THEY NEVER SHOWED UP!!!!! I WROTE BAD REVIEW THEN I GOT CALL FROM THEM ASKING WHY I WROTE BAD REVIEW! THEY MORE CONCERNED ABOUT BAD REVIEWS THEN SORTING OUT YOUR PROBLEM! THEY ONLY CALL WHEN U WRITE BAD REVIEW BUT NOT WHEN U NEED HELP!!! I GOT CALL FROM LADY YESTERDAY I GOT THAT CALL RECORDED FOR MY COURT EVIDENCE! SHE **** TO ME AS WELL AND SAID IT WILL BE FIXED THAT I NEED TO TURN OFF MY ROUTER FOR 15 MIN AND SHE WILL CALL ME BACK TO TELL ME WHEN TO SWITCH BACK ON AND SHE NEVER PHONED ME BACK!!! THEY MADE MY INTERNET EVEN WORST AND STILL DONT BOTHER!!!!!!!!!!! I AM SHOCKED BY THIS SERVICE !!!! I WANT TO CANCEL MY CONTRACT RIGHT NOW

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Replies (2)
iC
ivana C's update22 Feb 2023, 11:11
Reviewer Update
FIX MY INTERNET !!!!!!!!!!!!!! WHY IS IT SO HARD TO SEND TECHNICIAN TO MY HOUSE !!!!!!!!!!!!!!!!!!!!!!!!!!!!! HE IS SUPPOSE TO BE HERE ON MONDAY AND NEVER SHOWED UP!!!
Vumatel
Vumatel's reply22 Feb 2023, 12:20
Official
Good day Ivana

We tried contacting you but the phone rang unanswered. Kindly provide us with the alternative contact number as the team would like to schedule a site visit.

Regards
The Vuma Team

Best regards,