AT
Alex T
1 reviews | Active since Aug 2020
16 Jan 2024, 09:39
I app**** for Vuma Fiber last year early December, and also made a payment too for the installation, But to this day, I have not been assisted with the installation, everytime I phone their call centre, it's always a mission to get to speak to someone, p
I app**** for Vuma Fiber last year early December, and also made a payment too for the installation, But to this day, I have not been assisted with the installation, everytime I phone their call centre, it's always a mission to get to speak to someone, phones are forever engaged. I sent several emails to their customer service, and emails do not get acknowledged, the service level has been very frustrating thus far.
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Replies (1)Vumatel's replyOfficial
16 Jan 2024, 12:00Good day Alex
Please note that we have escalated your installation request to our installation team to assist. The team will be in contact to schedule the installation.
Kind Regards
The Vuma Team
Please note that we have escalated your installation request to our installation team to assist. The team will be in contact to schedule the installation.
Kind Regards
The Vuma Team
Vumatel's reply16 Jan 2024, 12:00
Official
Good day Alex
Please note that we have escalated your installation request to our installation team to assist. The team will be in contact to schedule the installation.
Kind Regards
The Vuma Team
Please note that we have escalated your installation request to our installation team to assist. The team will be in contact to schedule the installation.
Kind Regards
The Vuma Team
