I app**** for Vuma F...

I app**** for Vuma Fibre on 9 May 2025 an agent named Puseletso helped me with registration and I was told to go and pay... Upon paying I received my password via e-mail. That was alarming to me as I had not received any router.. I then contacted Puseletso to tell her this and she said she will fix it.. Okay the problem was that on their side they have picked up that in the address that I'm now occupying there was a router but it seems like the previous owner took it with them so there was no router in this house hence I app**** for it as I needed to use the fiber... The router only I arrived on the 2nd June since I've been enquiring for it since 9 May.. And on the 9th June I was supposed to pay another R349 whereas I only used my payment of May for only 6 days.. 2-8 June because I woke up to no connection on the 9th June.. I've been enquiring about this and now the agents of Vuma and Vodacom are not even reading my texts now and not coming back to me.. I am so disappointed with vumatel.