JG
Jesse G
1 reviews | Active since Aug 2022
23 Aug 2022, 12:47
I am very uspet
I am very disappointed with this company and it's services. I have been paying for 4 months subscription for a service I am not even receiving appropriately as the line has been damaged since April 2022. I reported the incidents over 3 times and have still not been reimbursed for this. It's highly unappreciated and I am now very ****ed off with this company and their excuses!!! I have attempted to contact them multiple times this week and the calls just drop after making me wait for 15 minutes at a time. This company needs to stop giving false hope for things that need to be fixed!!!
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
23 Aug 2022, 13:50Good day Jesse
Thank you for getting in touch.
We have tried to contact you telephonically, to no avail.
Please provide us with a ticket number from your ISP (Afrihost) so we can investigate further.
We await your response.
Kind Regards
The Vumatel team
Thank you for getting in touch.
We have tried to contact you telephonically, to no avail.
Please provide us with a ticket number from your ISP (Afrihost) so we can investigate further.
We await your response.
Kind Regards
The Vumatel team
Vumatel's reply23 Aug 2022, 13:50
Official
Good day Jesse
Thank you for getting in touch.
We have tried to contact you telephonically, to no avail.
Please provide us with a ticket number from your ISP (Afrihost) so we can investigate further.
We await your response.
Kind Regards
The Vumatel team
Thank you for getting in touch.
We have tried to contact you telephonically, to no avail.
Please provide us with a ticket number from your ISP (Afrihost) so we can investigate further.
We await your response.
Kind Regards
The Vumatel team
JG
Jesse G's updateReviewer Update
26 Aug 2022, 12:42Hi my contact number I have already submitted there is no ticket number for this query I was suppose to be contacted by yesterday morning by tyrell and still nothing, this is pathetic.
JG
Jesse G's update26 Aug 2022, 12:42
Reviewer Update
Hi my contact number I have already submitted there is no ticket number for this query I was suppose to be contacted by yesterday morning by tyrell and still nothing, this is pathetic.