I am highly disappoi...

Item: Vumatel
Rating: 1
Author: Mokgadi

I am highly disappointed I paid for my Fibre but I still have no connection up to this day and I paid on the 2nd of june currently I hate both vuma and Webafrica

Helpful (0)

Replies (2)

Vumatel's replyOfficial

21 Jun 2025, 16:08

Hi Mokgadi
Please follow up with your ISP as your service has been cancelled on our end, and we unfortunately can not advise on account related inquiries.

Kind Regards
The Vuma Team

Vumatel's reply21 Jun 2025, 16:08

Official

Hi Mokgadi
Please follow up with your ISP as your service has been cancelled on our end, and we unfortunately can not advise on account related inquiries.

Kind Regards
The Vuma Team

Mokgadi's updateReviewer Update

23 Jun 2025, 11:21

I have contacted my service provider and they have been logging my case as they rely on you to give feedback back in allocating processes and they have been escalating this issue and there hasn't been any feedback for 22 days now.

Secondly how is my service provider canceled and I am not informed not even aware of this ? How is that considered to be professional?

Mokgadi's update23 Jun 2025, 11:21

Reviewer Update