1 reviews | Active since May 2013
I
Today is the 5 March, I was called on the 4 March after 7pm, arranged for installation for the 5 March at 3pm. No installation done, however my line is activated, with a password. HOW AM I SUPPOSED TO USE MY WIFI WITHOUT A LINE?????
I was given a number to call Vumatel *** - it's a ghost town. Was on line for 20 minutes with no response.
I called on the 24 Feb 2025, made the payment for the Instation was to be done on the 28 Feb 2025.
The installation people came but with some story, and was told they would come on the saterday 1 March. They didn't even have the decency to call or reschedule. I have a previous a previous Hellopeter complaint, and WOW, THIS COMPANY IS ****.
THERE IS NO CUSTOMER SERVICE OR NO KEEPING TO THERE PROMISE.
SHAME ON YOU
IT IS SUPPOSED TO BE A NEW LINE.
COMPLETELY SEPRATE FROM ANOTHER LINE.
NEW LINE!!!!!!!!!!
We have another line at our address which is NOT MY line, it is a AFRIHOST line that was installed. And it belongs to the people in the flat. That line has NOTHING TO DO WITH ME.
I REQUESTED FOR A NEW LINE, SEPRATE FROM THERE LINE.
HOWEVER THEY TOOK THE AFRIHOST LINE FROM THE FLAT AND CONVERTED IT TO VUMATEL.
The people in the flat are so P@@@ at me for just taking there line.
The new line is supposed to be INSTALLED IN THE HOUSE.
BUT APPARENTLY THERE ARE REALLY STUPID PEOPLE WORKING AT VUMATEL.
IT IS SUPPOSED TO BE A NEW LINE.
COMPLETELY SEPRATE FROM ANOTHER LINE.
NEW LINE!!!!!!!!!!
We have another line at our address which is NOT MY line, it is a AFRIHOST line that was installed. And it belongs to the people in the flat. That line has NOTHING TO DO WITH ME.
I REQUESTED FOR A NEW LINE, SEPRATE FROM THERE LINE.
HOWEVER THEY TOOK THE AFRIHOST LINE FROM THE FLAT AND CONVERTED IT TO VUMATEL.
The people in the flat are so P@@@ at me for just taking there line.
The new line is supposed to be INSTALLED IN THE HOUSE.
BUT APPARENTLY THERE ARE REALLY STUPID PEOPLE WORKING AT VUMATEL.
Instead they STEEL, SOMEONE ELLS LINE. And activate there line for me.
Instead they STEEL, SOMEONE ELLS LINE. And activate there line for me.
NO INSTALATION DONE AND NO CALL TO FIX THERE PROBLEM.
WHAT A DESGRACEFULL COMPANY.
THEY WANT YOU TO PAY FOR SOMETHING YOU DONT HAVE.
THE SERVICE IS A DISGRACE.
NO INSTALATION DONE AND NO CALL TO FIX THERE PROBLEM.
WHAT A DESGRACEFULL COMPANY.
THEY WANT YOU TO PAY FOR SOMETHING YOU DONT HAVE.
THE SERVICE IS A DISGRACE.