HURRY UP AND WAIT!!

I have placed an order with Afrihost for fibre installation at my house and was told to lift my own paving. I have done as requested and it is now almost 2 weeks and is still waiting on Vumatel as Afrihost says the order has been sent through to Vumatel. In the meantime the rain is busy destroying the rest of my paving. This is going to be an extremely expensive exercise for me. If s client has done what was requested why can't you just react faster and finish the installation or why not lift the paving yourself and let me worry about the repair after. I'm not happy with Vumatel and there extremely unprofessional service.