How long does it take to get Vumatel to do activation - Pathetic service!!

I wish i could give no stars to write this review but unfortunately I cant. My fibre line was installed eventually after a full month of making phone calls up until 11 November. Now the wait continues. I have spoken to so many people that they are to many to mention, everyone pushing the blame between Vodacom and Vumatel. All that needs to happen is for Vumatel to activate my fibre, which is a remote activation. Now please can someone let me know how long this is going to take as it only requires a remote activation, surely not 3 extra days?? This is my last resort. Please get this sorted out today! SO***. My contact details: ***.