<p>For many years our house had Mweb wi-fi, and even though there were the odd glitches, a call to there technicians would sort it out. One day I come home and there are people digging up our neighbourhood. I asked the hubby and he says it is something called Fibre internet and they are installing it throughout our community. I asked the hubby, are we interested in it as we have been with Mweb for so many years and are quite happy. He said we should maybe look at it and see if it is worth it. Ok, so the way things work in our house, I fix the pool, he makes sure that the internet is running smoothly. A week later there are trenches running across my driveway, the workers have hit a main water pipe right outside our house, and nobody can fix it. We still have not received any brochures about the fibre installation explaining what it is all about. Then they leave after an extremely shoddy job of repaving our driveway, leaving holes in our wall when they moved the grey box from one side to the other. It was a mess. THEN THIS HAPPENS! Our Mweb internet starts to bug out. My daughter, who does her studies online, starts to freak out because she would be in the middle of an online assignment and the internet would disappear. Hubby phones Mweb and the technician says that his call was about the 50th that day and all the customers said that Vumatel had just finished up in their respective neighbourhoods. As of last night, internet still intermittent, daughter at newscafe trying to do her work and the only place that is Vumatel free is where I work, so at least I can send this email.</p> <p>So....a Hostile Takeover methinks....</p> <p> </p>
Hi Toni
We sincerely apologise for any inconvenience this may have caused and understand your frustration.
Please could you kindly email us your contact details and physical address to *** so that we can escalated your issue to the Support Manager ?
Kind regards,
The VUMA Team
Best regards,
Hi Toni
We sincerely apologise for any inconvenience this may have caused and understand your frustration.
Please could you kindly email us your contact details and physical address to *** so that we can escalated your issue to the Support Manager ?
Kind regards,
The VUMA Team
Best regards,
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