BM
Busisiwe M
1 reviews | Active since Feb 2024
30 Sept 2025, 12:25
Horrifying service received
From Friday morning we haven't had any internet access from Vuma Fibre, i called multiple times on Friday but yo be told they don't see any faults. I live at E****wa West Daveyton and i am beyond frustrated. We are no longer recieving value for our money even though we make sure we pay on time every single month. I hope this gets to head office and gets attended to urgently, we are loyal customers and don't deserve to be treated like this
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Replies (2)BM
Busisiwe M's updateReviewer Update
30 Sept 2025, 13:33Who is my ISP ? Kindly elaborate, you are not picking up anything but here we are no internet for 3 days, so what now
BM
Busisiwe M's update30 Sept 2025, 13:33
Reviewer Update
Who is my ISP ? Kindly elaborate, you are not picking up anything but here we are no internet for 3 days, so what now
BM
Busisiwe M's updateReviewer Update
30 Sept 2025, 16:28I was communicating with webafrica , they are saying i must communicate with vumatel, so what do I do now , a whole back and forth as if I don't pay on time every month. Can't a technician be sent to my area to check please, it will be 3 4 days now . Your urgent response to this matter will be highly appreciated
BM
Busisiwe M's update30 Sept 2025, 16:28
Reviewer Update
I was communicating with webafrica , they are saying i must communicate with vumatel, so what do I do now , a whole back and forth as if I don't pay on time every month. Can't a technician be sent to my area to check please, it will be 3 4 days now . Your urgent response to this matter will be highly appreciated