Horrific service from.Vumatel repeatedly.

After a shoddy installation of fibre at our residence the new installation inspector came out and agreed that the installation was. On entering my home on 2 May 2023 I noticed that the pipes were coming apart on various parts of the piping. So on 3 May 2023 I logged a call through my service provider Webadlfrica, ***. After noone came out i did a follow up on.17 May 2023 and was advised that the fault has been closed since there was born problem. Noone was on-site. ***. Come today, you guessed it the fibre is broken and I'm advised that I will need to pay for something that could have been attended had Vumatel come back to fix mess referee to as an installation or even actually come out the 2 times I logged the preventative calls. I once had to log a fault through Webafrica ***... wow