LH
Liane H
1 reviews | Active since Dec 2019
08 Jul 2024, 09:37
Horrific service from Vumatel
I am seriously unhappy and frustrated with Vumatel. It's been 2 months of no service to fix my faulty line.... Apparantly a technician came out to fix the line without y knowlegde and the line was fixed... NOT. Then I phoned again.... they are GOING TO send out a technition .... I am STILL waiting.... Bad service
Helpful (0)
Replies (7)0
Replies (7)
Vumatel's replyOfficial
08 Jul 2024, 10:53Good day Liane
Please note that we tried contacting you but the phone rang unanswered. Kindly confirm your residential address so that we can assist.
Regards
Please note that we tried contacting you but the phone rang unanswered. Kindly confirm your residential address so that we can assist.
Regards
Vumatel's reply08 Jul 2024, 10:53
Official
Good day Liane
Please note that we tried contacting you but the phone rang unanswered. Kindly confirm your residential address so that we can assist.
Regards
Please note that we tried contacting you but the phone rang unanswered. Kindly confirm your residential address so that we can assist.
Regards
LH
Liane H's updateReviewer Update
08 Jul 2024, 11:47nr 127 15th Str, PArkhurst
LH
Liane H's update08 Jul 2024, 11:47
Reviewer Update
nr 127 15th Str, PArkhurst
Vumatel's replyOfficial
08 Jul 2024, 13:02Good day Liane
Thank you for sharing your address. Please note that the team has already assigned a technician to your ticket and the team will be dispatched today.
We apologise for any inconvenience caused.
Regards
the Vuma Team
Thank you for sharing your address. Please note that the team has already assigned a technician to your ticket and the team will be dispatched today.
We apologise for any inconvenience caused.
Regards
the Vuma Team
Vumatel's reply08 Jul 2024, 13:02
Official
Good day Liane
Thank you for sharing your address. Please note that the team has already assigned a technician to your ticket and the team will be dispatched today.
We apologise for any inconvenience caused.
Regards
the Vuma Team
Thank you for sharing your address. Please note that the team has already assigned a technician to your ticket and the team will be dispatched today.
We apologise for any inconvenience caused.
Regards
the Vuma Team
LH
Liane H's updateReviewer Update
08 Jul 2024, 13:52Thank you
LH
Liane H's update08 Jul 2024, 13:52
Reviewer Update
Thank you
Vumatel's replyOfficial
08 Jul 2024, 14:15You are welcome
Vumatel's reply08 Jul 2024, 14:15
Official
You are welcome
LH
Liane H's updateReviewer Update
08 Jul 2024, 15:29No one has arrived yet. No one will be home tom until 12.00. The prob is the modem and has to be fixed or replaced pls.
LH
Liane H's update08 Jul 2024, 15:29
Reviewer Update
No one has arrived yet. No one will be home tom until 12.00. The prob is the modem and has to be fixed or replaced pls.
Vumatel's replyOfficial
08 Jul 2024, 19:15Good day Liane
We apologise for the delay we will follow up with the team and revert.
Regards
The Vuma Team
We apologise for the delay we will follow up with the team and revert.
Regards
The Vuma Team
Vumatel's reply08 Jul 2024, 19:15
Official
Good day Liane
We apologise for the delay we will follow up with the team and revert.
Regards
The Vuma Team
We apologise for the delay we will follow up with the team and revert.
Regards
The Vuma Team