EP
Eloise P
1 reviews | Active since Apr 2024
28 May 2026, 18:52
Horrible Vumatel
Horrible, Vodacom has given Vumatel all their Fibre Customers and since then majority customer have been offline since with NO communication or service from Vumatel ! Is this what we are going to deal with ! Pathetic , absolutely SHOCKING ! You are going to loose all your Vodacom customers you got on a silver platter !!
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Replies (2)
Vumatel's replyOfficial
29 May 2026, 07:20Good day, Elosise.
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply29 May 2026, 07:20
Official
Good day, Elosise.
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused. This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly please confirm your address in order for us to assist. If you have been given a ticket number, please provide this to us.
Kind regards,
The Vuma Team
Best regards,
EP
Eloise P's updateReviewer Update
29 May 2026, 08:35Ajax Road , Olympus Country Estate, Olympus View No 20, Olympus, Pretoria, 0081
Ticket ***4, my service provided Crisp Fibre logged a ticket 2 days ago, my internet and WiFi HAS BE ONLINE TODAY !
Ticket ***4, my service provided Crisp Fibre logged a ticket 2 days ago, my internet and WiFi HAS BE ONLINE TODAY !
EP
Eloise P's update29 May 2026, 08:35
Reviewer Update
Ajax Road , Olympus Country Estate, Olympus View No 20, Olympus, Pretoria, 0081
Ticket ***4, my service provided Crisp Fibre logged a ticket 2 days ago, my internet and WiFi HAS BE ONLINE TODAY !
Ticket ***4, my service provided Crisp Fibre logged a ticket 2 days ago, my internet and WiFi HAS BE ONLINE TODAY !