kM
khuliso M
1 reviews | Active since Jun 2019
29 Jan 2025, 08:52
Horrible service received
The worst and slow response with this team. They refuse to refund my money. I paid for a service that I'm unable to use. I escalated on Friday with ref number ***0 and all was said we have escalated till today. I asked for a supervisor I'm told that an escalation has been done. Till today nothing. Horrible service ever
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Replies (1)kM
khuliso M's updateReviewer Update
30 Jan 2025, 15:17I sent the ISP your reply and they advised that you need attend to the query. I called you guys once again twice today when I was transferred to a Nyiko for assistance line disconnected and did not attempt to contact me and advise what happened. With regards to customer service you guys are letting the company and customers down
kM
khuliso M's update30 Jan 2025, 15:17
Reviewer Update
I sent the ISP your reply and they advised that you need attend to the query. I called you guys once again twice today when I was transferred to a Nyiko for assistance line disconnected and did not attempt to contact me and advise what happened. With regards to customer service you guys are letting the company and customers down