MI
Morrico I
1 reviews | Active since Sept 2021
20 Sept 2021, 13:21
Horrible Service from Vumatel
For the past 11 days our Business's Fibre line has been down since Vumatel did some work with the existing installation. Despite chasing back and forth with Vodacom's support center, we have received no assistance with the issue. There is no matter of urgency whatsoever. The service is PATHETIC!!! We are now told that it will take another 5 business days for a technician to get working on this issue.
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Morrico I's updateReviewer Update
22 Sept 2021, 09:22It has now been 13 days since we have no internet connectivity. We are tired of automated responses, and being told to wait.
Even more disappointing, we haven’t received ANY response to our mails from Vumatel's support teams!
There is NO urgency to resolve this issue, despite Vumatel being the reason for our line damage after doing some work on our lines and leaving us with no internet.
Pathetic service, if any at all.
Even more disappointing, we haven’t received ANY response to our mails from Vumatel's support teams!
There is NO urgency to resolve this issue, despite Vumatel being the reason for our line damage after doing some work on our lines and leaving us with no internet.
Pathetic service, if any at all.
MI
Morrico I's update22 Sept 2021, 09:22
Reviewer Update
It has now been 13 days since we have no internet connectivity. We are tired of automated responses, and being told to wait.
Even more disappointing, we haven’t received ANY response to our mails from Vumatel's support teams!
There is NO urgency to resolve this issue, despite Vumatel being the reason for our line damage after doing some work on our lines and leaving us with no internet.
Pathetic service, if any at all.
Even more disappointing, we haven’t received ANY response to our mails from Vumatel's support teams!
There is NO urgency to resolve this issue, despite Vumatel being the reason for our line damage after doing some work on our lines and leaving us with no internet.
Pathetic service, if any at all.