Horrible service

Good day,

My wifi was off for sometime and I made payment so it could be activated again. However it’s been over a week that I have been logging tickets on the Afrihost client zone portal for Vuma to sort out my issue.

They have sent out a technician yesterday and the technician reset my password but I am still unable to connect anything to the fibre.

It has been such a tedious process since the very beginning with these people and I have had enough honestly. I am paying for fibre not borrowing it yet I have to beg people to do their jobs but the minute payment is not made they very fast to switch off the internet with no consideration that I haven’t been using the internet for a full month because of their mess up and not being able to deliver proper customer service.

Two things need to happen here 1. Cancel my contract and refund me because it’s of no use. 2. Sort it out, today!!

Kind Regards