Horrible service

Item: Vumatel
Rating: 1
Author: Tshedza R

Horrible service. I called in and no one could assist me. Zero customer service and zero solutions. I will never use mweb products and vumatel again. I don’t recommend. Please refund me my money because I haven’t had network since last year December. Zero network.

Helpful (0)

Replies (3)

Vumatel's replyOfficial

16 Jan 2023, 14:53

Good day
We apologize for the experience thus far.
Please contact your ISP for any assistance with the refund and reimbur*****ts.

Kind Regards
The Vuma Team

Vumatel's reply16 Jan 2023, 14:53

Official

Good day
We apologize for the experience thus far.
Please contact your ISP for any assistance with the refund and reimbur*****ts.

Kind Regards
The Vuma Team

Tshedza R's updateReviewer Update

16 Jan 2023, 17:10

I have contacted them duh hence I am here on hellopeter.

Tshedza R's update16 Jan 2023, 17:10

Reviewer Update

I have contacted them duh hence I am here on hellopeter.

Vumatel's replyOfficial

17 Jan 2023, 11:51

Good day
Please note that we can not advise on the above inquiry as the ISP conducts monthly billings on your account to provide internet access.

Kind Regards
The Vuma Team

Vumatel's reply17 Jan 2023, 11:51

Official

Good day
Please note that we can not advise on the above inquiry as the ISP conducts monthly billings on your account to provide internet access.

Kind Regards
The Vuma Team