TS
Tauriq S
1 reviews | Active since Apr 2024
13 May 2024, 08:40
Horrible service (-100000/10)
It has now been 3 weeks since I paid for a WiFi service that is not active, I have messaged Web Africa countless times asking them for updates regarding the ticket that has been escalated to Vumatel for assistance and I get no update.
It has been 3 ****ing weeks, when am I going to get my ****ing line activated, when is someone going to make a ****ing move to come to the property to sort out this **** up, do you want proof of ****ing payment?
I have had enough of this ***, if my line is not sorted by the end of day, I want an immediate refund, I don't want bull**** of 6 business days or however many ****ing weeks, I want it immediately
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
14 May 2024, 14:53Good day Tauriq Safodien.
Thank you for getting in touch.
We have escalated your activation order to our activations team and we will revert.
We truly apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Thank you for getting in touch.
We have escalated your activation order to our activations team and we will revert.
We truly apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Vumatel's reply14 May 2024, 14:53
Official
Good day Tauriq Safodien.
Thank you for getting in touch.
We have escalated your activation order to our activations team and we will revert.
We truly apologize for the inconvenience experienced.
Kind regards
The Vuma Team
Thank you for getting in touch.
We have escalated your activation order to our activations team and we will revert.
We truly apologize for the inconvenience experienced.
Kind regards
The Vuma Team
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Tauriq S's updateReviewer Update
17 May 2024, 13:49I've asked web Africa to do the circuit release, please activate the line
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Tauriq S's update17 May 2024, 13:49
Reviewer Update
I've asked web Africa to do the circuit release, please activate the line
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Tauriq S's updateReviewer Update
20 May 2024, 13:31Can I please have feedback on the above I am still without WiFi
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Tauriq S's update20 May 2024, 13:31
Reviewer Update
Can I please have feedback on the above I am still without WiFi
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Tauriq S's updateReviewer Update
22 May 2024, 13:45Can someone please send out some to come and check this ****ing router, I have wait for more than 48 hours and no one came out I am tired of ****ing waiting now, this coming Friday will be 2 ****ing months that you haven't attended to this ****ing case
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Tauriq S's update22 May 2024, 13:45
Reviewer Update
Can someone please send out some to come and check this ****ing router, I have wait for more than 48 hours and no one came out I am tired of ****ing waiting now, this coming Friday will be 2 ****ing months that you haven't attended to this ****ing case