1 reviews | Active since Oct 2016
Horrible customer service and non existent communication
<p>I had a team for a new install at my home on 30 June 2017. Since then I heard not a single word from Vumatel about why I am not getting my install.</p> <p>I have phoned , I have emailed. Nothing.</p> <p>On the odd occations I did get through to someone I got confirmation that someone will be be there the next day. Guess what? Nobody.</p> <p>You guys are beyond pathetic.</p> <p>And dont tell me to email ********** because not even that helps.</p>
Hi Abrie
We sincerely apologise for this and any inconvenience caused. Kindly note that we have escalated this to our Cape Town Installations Manager for urgent attendance.
Should you require any further assistance, please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team
Hi Abrie
We sincerely apologise for this and any inconvenience caused. Kindly note that we have escalated this to our Cape Town Installations Manager for urgent attendance.
Should you require any further assistance, please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team