Horrible client services

Bad service Internet off at my home since 13/10/2021 *** No one still called Client phoned all the time except Saturday Called more than once a day

Vuma don't care Vumas people / staff don't care

Ticket escalated to AX Don't know what that means as it doesn't help me

Not a phone call from Vuma Horrible service

Frustrated client because additional cost had to be forked out

Inconvenienced the whole operation within our home

What ti do next Supersonic sent an email last week to say the matter will be dealt with

Why does it take five days to solve a problem

I think because over weekends the technicians of Vuma probably said to themselves to hell with serving clients or maybe Vumas staff just have the we couldn't care attitude

Whatever the reason it sucks as it leaves client with a bad taste in their mouths wrt the service rendered In my case no service at all

Not even a phone call