1 reviews | Active since Sept 2017
I have never gone as far as to write a Hello Peter review before but good God, I have also never dealt with a bigger bunch of completely *********** human beings in my life. I have basically spent the last few weeks calling ever single day, more than twice a day pretty much begging these people to sort out my fibre and it is to no avail. WHEN they answer the phone, they make a bunch of false promises and set timelines that they have no intention of meeting. Don't even get me started on how completely useless Britelink is, they dont even have a functioning phone like 99% of the time. I am beyond miserable. And the worst part of it is I have no choice but to use Vumatel because they own the fibre installation in my area. Trust and believe I will not be making that mistake again. I would rather live in a hut than live any where, where i have to deal with these imbeciles ever again.
Between the lies and false promises, the non existent client service and the general lack of standards in these businesses, you will get absolutely no where. Installation of line and router is complete but someone sitting in the vuma offices has, after numerous requests, chosen not to configure my line.
Thanks for nothing.
Good day Tina
We trust that you are well.
Thank you for bringing this to our attention. We have escalated the matter to the relevant department to assist.
Kind Regards
The Vuma Team
Best regards,
Good day Tina
We trust that you are well.
Thank you for bringing this to our attention. We have escalated the matter to the relevant department to assist.
Kind Regards
The Vuma Team
Best regards,
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