RP
Rashieda P
1 reviews | Active since Jan 2016
08 Mar 2024, 14:59
HELP
I am SICK and TIRED of VUMATEL Subcontractor SADV , its been 8days that SADV took my funds and yet no WIFI.
When i spoke to SADV they confirm that the money is lingering in their account but they giving me another 48hrs how long must i wait
I need help from VUMATEL to cancel my line with SADV
When i email them, they say a agent will call ...i am still waiting for that AGENT
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Replies (2)RP
Rashieda P's updateReviewer Update
08 Mar 2024, 15:20I have emailed and whatsapp them and nothing on there side all they say is sorry to hear
what do i need to do
i want to change to another provider and they not allowing me ....i work from home and i need my WIFI
i understand that use do the fibre but im sure you can help me cause i dont want my line with them anymore
what do i need to do
i want to change to another provider and they not allowing me ....i work from home and i need my WIFI
i understand that use do the fibre but im sure you can help me cause i dont want my line with them anymore
RP
Rashieda P's update08 Mar 2024, 15:20
Reviewer Update
I have emailed and whatsapp them and nothing on there side all they say is sorry to hear
what do i need to do
i want to change to another provider and they not allowing me ....i work from home and i need my WIFI
i understand that use do the fibre but im sure you can help me cause i dont want my line with them anymore
what do i need to do
i want to change to another provider and they not allowing me ....i work from home and i need my WIFI
i understand that use do the fibre but im sure you can help me cause i dont want my line with them anymore
Vumatel's replyOfficial
08 Mar 2024, 16:03Thank you for your response.
We do not have access to your account with the ISP therefore cannot process anything on the account. Only your ISP can process a cancellation.
Kind regards
The Vuma Team
We do not have access to your account with the ISP therefore cannot process anything on the account. Only your ISP can process a cancellation.
Kind regards
The Vuma Team
Vumatel's reply08 Mar 2024, 16:03
Official
Thank you for your response.
We do not have access to your account with the ISP therefore cannot process anything on the account. Only your ISP can process a cancellation.
Kind regards
The Vuma Team
We do not have access to your account with the ISP therefore cannot process anything on the account. Only your ISP can process a cancellation.
Kind regards
The Vuma Team