Have no idea what they are doing
<p>My story starts like all of yours. They came for the installation. Which went fine. Good service there, done by a third party installer. </p> <p>After the installation I awaited my connection which never happened. Made the call to support. Told them whats going on. Turns out, I was patched wrongly in the street box outside. They came out and fixed it. Great service from the technician. </p> <p> </p> <p>It worked for one day. Got home, internet off. Called again. Treat me like an idiot: "Did you try turning it off and on again?". Logged a ticket. 48 hours later, the technician got here. Went to the street box. And suprise...I was patched out. And someone else is patched in mine. Cool fixed. </p> <p> </p> <p>Two days later...same story. Got home, internet off. Same thing happened. Again had to wait 48 hours for a technician to come and fix it. Now is where it gets interesting: I sat with the technician. He made calls to control. And it turns out that they had three different connections or houses fighting for my port. So...as soon as they come out and mine is fixed then two other people are without internet. The fixed it...for now</p> <p> </p> <p>Not even 1 day later...no internet again... called vumatel. Told them this whole story and actually got someone that knew what they were talking about. They ported my connection to another complexes box so that it is assigned to me. 48 hours later...again...the technician got here, did the port. And it worked. Until know. This was on 31 May. </p> <p> </p> <p>Yesterday I got home 28 June. No internet again. I am patched out of the network once again. Made my call...guess what they said? A technician will be there in 48 hours. </p> <p> </p> <p> I am tired now...mad...want it fixed... any help?</p>
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Good day Lucien
We sincerely apologise for the experience you have had with us thus far.
Kindly note that we have escalated this to our Support Team and have been advised that your line has been restored.
Please could you kindly confirm this?
Should you require any further assistance, please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team