1 reviews | Active since Aug 2017
Grossly *********** call centre
I have been contacting the call centre to schedule the installation of fibre (been waiting for > 1 month). Bounced from one call centre consultant to another. Finally got an appointment scheduled for installation this afternoon at 14:30. Put on hold for > 15 min. When they didn't pitch at my house, I phoned them, only to be told they can't make it (never even bothered to phone me).PLEASE AVOID!!
Good day Mr Rossouw
We sincerely apologies for the inconvenience caused and the experience you had with us.
We have sent your complaint through to the relevant department regarding no contact for the installation that did not take place on the date confirmed.
Kind Regards
The Vuma Team
Good day Mr Rossouw
We sincerely apologies for the inconvenience caused and the experience you had with us.
We have sent your complaint through to the relevant department regarding no contact for the installation that did not take place on the date confirmed.
Kind Regards
The Vuma Team