GR
Ghost R

1 reviews | Active since Nov 2021

18 Nov 2022, 21:22

Green **** vumatel

I really don't understand how come it takes two days to fix an outage technicians are being sent to the SDC everyday with no resolution I really feel like this will be the next Telkom Cause this is just complete piece of green ****

0
Replies (2)
Vumatel
Vumatel's reply19 Nov 2022, 14:25
Official
Good day, Ghost

Thank you for taking our call, 

We have requested an urgent update regarding the outage in your area. We will contact you to provide feedback.

Kind regards,
The Vuma Team 

Best regards,

GR
Ghost R's update21 Nov 2022, 15:40
Reviewer Update
On Sunday the 13th of November 2022 we lost internet connectivity. I’ve been since calling each and everyday to get feedback and only to be told the same thing each day “ the engineers are onsite attending to issue”. It is now Monday the 21st of November 2022 and I’m still without internet connectivity.
I’ve lost a whole week of service which I pay for without fail. This is such an inconvenience because it is not only affecting our work but also our budgets as we now forced to take money that was not budgeted for and buy data just so we can remain connected.STOP WITH THE ****TY SERVICE