TO
Tobie O

1 reviews | Active since Jan 2017

17 Jan 2017, 16:01

Great marketing, no follow through

<p>After two weeks of phone calls, e-mails and SMS's, nothing. Fibre has been available for more than a month but no communication to do the line installation into the property. The wall box was installed on the wrong location (after being confirmed when they laid the cables), I have to dig my own trench for the cables into the house and no one seems to care. I will stay with Telkom thank you (that last statement says a lot!)</p>

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Replies (1)
Vumatel
Vumatel's reply18 Jan 2017, 09:29
Official

Good day

We apologise for any inconvenience caused.

Please could you kindly email us your address and contact details to *** so that we can escalate your issue and have it resolved as soon as possible.

Kind Regards

The VUMA Team