JG
Jarrod G

1 reviews | Active since Jul 2016

16 Feb 2018, 12:52

Grace is my hero

My line unexpetantly was cancelled by Vodacom. Long story short, after 2 weeks of endless battles between Vumatel, Vodacom and RocketNet, Grace from Vumatel's social department, Kyle from Vumatels technical team and Mohamed from Rocketnet in their technical department all came together and managed to restore my line.

I got really upset, angry and nasty at all parties involved from my frustration but i wish to sincerly thank each of them for helping me the way they did.

THANK YOU!

0
Replies (1)
Vumatel
Vumatel's reply16 Feb 2018, 13:23
Official

Good day

It is very pleasing to receive such a positive feedback about the service that you have received from our team!Please note that we will make sure that we convey the message to Grace and Kyles manager.

Regards

The Vuma Team