Good review in our recent experience with Vumatel in Cape Town

As a fibre network operator (FNO), they were very efficient responding to our fault logged through webafrica after it was escalated from webafricas side. Being affected by the storm in Cape Town on the 11th May 2026, we had been without fibre connection for almost 6 days. We managed to phone vumatel and they could follow up with the logged fault on the 16th and a technician came out the next day, over the weekend. Nonhlanhla, the agent on the phone, was very helpful through the experience and managed to sort out our problem quickly over the phone. Didn't think they were going to come out over the weekend so that surprised us. Heard and read a lot of bad reviews about Vumatel but in this instance, they were very efficient and responsive.