Giving up
<p>Vumatel installed fibre in my complex and, just like every other person who is complaining here just disappeared with no feedback on when it will be activated. It has been more than 4 months and after every employee told me they would contacted me never did I gave up.</p> <p> </p> <p>Numerous promises later I speak to the area manager who tells me that there is nothing they can do or say to me. They literally don't know. And I must accept this! They just can't give me feedback an no-one knows! How is this possible? </p> <p> </p> <p>So so did every other person just lie to me? Was the email that the fibre is live a lie? Were the phone calls that I made where they told me it will be a week to activate every time just a lie? I am not impressed by being **** to. And I phoned many many times. How can I trust this company???</p> <p> </p> <p>This is not acceptable. </p>
Hi Pieter
We sincerely apologise for this and any inconvenience that this may have caused. Kindly note that we have escalated this to our MDU team manager for urgent attendance and will be in contact with you soon.
Should you require any further assistance please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team
Hi Pieter
We sincerely apologise for this and any inconvenience that this may have caused. Kindly note that we have escalated this to our MDU team manager for urgent attendance and will be in contact with you soon.
Should you require any further assistance please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team
